Join Our Team

Location: London, UK; UK-based 

The Science Based Targets initiative (SBTi) has an exciting opportunity for a Senior Full-Stack Software Engineer. Joining the growing digital function within the SBTi’s global operations team, you will collaborate closely with other teams to ensure that the SBTi technology infrastructure is well supported and service excellence is at the core of the organization.

Key Responsibilities: 

• Collaborate closely & develop practices with DevOps by ensuring reliable deployment, monitoring, and scalability of applications across environments
• Contribute to the day-to-day management of the SBTi website by working with subject matter experts to ensure content accuracy, relevance, and transparency.
• Design, implement, and maintain application code across the full stack using TypeScript, React, and Python in line with established standards.
• Contribute to the continuous improvement of digital platforms and performance to meet evolving user needs and business priorities.
• Modernise and refactor legacy codebases while ensuring system stability and functional continuity.
• Transform user stories and technical designs into high-quality solutions that meet functional requirements and quality expectations.
• Develop and support robust, secure integrations between systems using REST-based APIs and appropriate interface technologies.
• Write testable and maintainable code while supporting testing activities through defect resolution and root cause analysis.
• Support the stability of live services by investigating defects and contributing to fixes in line with agreed operational processes.
• Work closely with product and QA teams to deliver coherent solutions through active participation in backlog refinement and planning.
• Proactively improve development practices, AI-assisted workflows, and knowledge sharing across the wider engineering team.

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Location: Flexible/remote

Apply by: Tuesday 19 May 2026

Contract: Fixed-term, 12-18 months | Full-time or part-time basis | direct employment, secondment or consultancy arrangements, to be agreed with the successful candidate. 

Job Purpose and Background:

The Science Based Targets initiative (SBTi) is seeking a Senior Strategic Advisor, FLAG to provide senior strategic, technical, and stakeholder engagement leadership across the SBTi’s work on forestry, land use and agriculture (FLAG) sector standards.

This is a senior advisory role that sits at the intersection of technical rigour, strategic influence, and stakeholder consensus-building. The successful candidate will work closely with SBTi’s FLAG technical and engagement teams to shape the development of robust, globally scalable standards – while representing SBTi at the highest levels externally and navigating complex global policy environments with authority and diplomacy.

This position may be filled by a 0.5 FTE secondment, consultancy arrangement, or equivalent, for a duration of 12–18 months.

Key Responsibilities: 

• Act as Senior Strategic Advisor to SBTi, coordinating and shaping the FLAG workstreams across research, stakeholder engagement, and standard writing.
• Synthesis of expert and research inputs to the FLAG work programme and an ability to translate research outcomes into practical actions within a FLAG standard context.
• Lead on specific assignments or workstreams within the FLAG programme — spanning technical and stakeholder engagement areas (e.g. leading research, running workshops) — as agreed with the wider team.

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Location: London, UK

Apply by: Applications reviewed on a rolling basis

Contract: fixed-term contract for 12 months with a high likelihood of extension

The Team Coordinator provides essential organisational and administrative support to the Chief Technical Officer, their senior management team and the wider team, ensuring smooth daily operations and effective coordination of cross-team activities. 
This coordination-focused role is pivotal in managing schedules, facilitating communication, organising offsites and supporting efficient day-to-day team operations. With a strong focus on operational excellence, the Team Coordinator enables the team to achieve its objectives in a timely and well-organised manner. 

The role also includes coordination of budget tracking and operational HR administration. It exemplifies respectful behaviour, open communication, and integrity, embodying SBTi’s values and supports a positive, healthy work culture.

This role is well suited to someone with a strong administrative, coordination or team support background who enjoys enabling teams to operate effectively.

Key Responsibilities:

• Administrative Support: Manages the Technical Department and CTO calendars, schedules meetings, arranges travel, etc.
• Manages TD staff and Managers' meetings.
• Plans, coordinates and facilitates team events, e.g. offsites, workshops etc.
• Finance and HR coordination point: supports budget tracking and operational HR administration processes for the team.     
• Prepares for meetings, including agenda creation, gathering materials, and taking minutes. Follows up on action items and decisions made during meetings.
• Documentation & Reporting: Organises and maintains files, documents, and any other relevant records easily accessible.
• Coordinates and manages tasks across multiple teams for smooth execution and goal alignment and ensures knowledge transfer across teams.
• Ensures efficient management of internal and external queries to the Technical Teams and manages the TD query inbox.
• Ensures efficient management of internal Communications queries to the CTO via ticketing system.
• Support the onboarding process for new team members.
• Supports other ad-hoc tasks as required by the organisation.
• Role models respectful behaviour, open communication and integrity as vital pillars of SBTi’s culture.

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Location: UK 

Apply by: Friday 29 May 2026

Contract: fixed-term contract for 12 months with a high likelihood of extension

We're seeking a data-driven Customer Experience Lifecycle Associate to oversee our customer engagement and reporting infrastructure. This role sits at the intersection of customer experience, communications and data analysis. You will be responsible for building, maintaining and executing scalable communication plans and data dashboards that drive engagement across the customer journey—from initial portal registration to long-term retention, and any new commercial services such as supplier engagement programs.

The Customer Experience Lifecycle Associate should expect to spend approximately 40% of their time managing, developing and tracking customer lifecycles, 40% of their time working with customer data, developing dashboards and reporting and 20% of time working on new service development and growth opportunities plus improving the existing customer experience. 

This position will report to the Services Growth & Development Manager within the Customer Experience team within the Services department. They will also closely collaborate with the Target Validation, Target Operations and Outreach & Engagement teams. 

Key Responsibilities: 

• CRM & Campaign Management
  • Email execution: Oversee and execute all email campaigns sent via the CRM to services customers.  Includes content review, recipient list, schedule and delivery, ensuring a high standard of quality and brand alignment.
• Data, Reporting & Insights
  • CRM Utilization: Leverage the CRM to build reports and extract data for customer experience needs.
• Improving Customer Experience & Supporting Service Development
  • Customer Satisfaction Reporting: Own quarterly customer satisfaction surveys, issuing surveys, cleaning data, driving analysis and sharing solutions to improve customer experience.

Find out more and apply

Location: UK (preferred) or Europe (Spain, France)

Language Requirements: Fluency in Mandarin and/or Japanese

Apply by: Friday 29 May 2026

Contract: fixed-term contract for 12 months with a high likelihood of extension

The SBTi is seeking a Key Account Support Manager to help SBTi Services customers across the globe, concentrating on companies based in Asia. This role will focus on supporting the world’s largest and most influential companies seeking subject matter expertise relating to the target validation process and the application of SBTi standards. This position will be critical to improving the customer experience for companies interacting with SBTi Services, providing clarity on technical queries such as target updates, engaging their suppliers, application of sector standards, or bioenergy accounting. This role will include proactive engagement and outreach, as well as reactive support, in addition to supporting ongoing supplier engagement initiatives, including delivering webinars and developing new resources.

The Global Key Account Support Manager should expect to spend approximately 70% of their time communicating with key account companies via calls and email, 20% of time consolidating feedback and working on wider initiatives to improve the customer experience, and 10% of the time on continuing education as SBTi standards and validations evolve. 

Key Responsibilities: 

• Technical Support: Provide prompt, accurate technical assistance to key accounts navigating the SBTi standards and validation process
• Customer Engagement and Satisfaction: Build and maintain strong relationships with key accounts within the SBTi system, delivering high quality customer support. Proactively reach out to customers to offer support and guidance at key milestones in the customer journey.
• Executive Communication: Engage directly with executives and sustainability managers at client companies, via verbal and written communication, demonstrating a high level of professionalism and expertise. Maintain records within CRM.
• Cross-Team Collaboration: Work across SBTi and SBTi Services international teams and departments to address gaps in the current customer journey. Have flexibility to support SBTi Services and Strategy & Transformation teams with outstanding customer needs.
• Business Development: Supporting wider team initiatives to improve customer experience and drive revenue growth and retention, such as supplier engagement strategy, webinars and new resource development. 

Find out more and apply